Privacy Policy

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We take the protection of our customers' data very seriously. We do everything we can to protect your privacy.

This privacy policy describes how we process your personal data and information about it. There are two types of data:

"Personal data": This information identifies you or can be used to identify you. We may collect and process the following personal data about you:

  • The email.
  • The billing address.
  • The phone number you recharge.
  • The IP address.
  • Banking/payment details.

"Non-personal data": Like most other websites, this site collects statistical and analytical information. This is what we call non-personal data. Unlike personal data, this information cannot be used to identify or contact you. Include browser types and other anonymous statistical data involving website usage.

Use of your personal data

We may use this personal data to:

  • To help you submit the top-up you have requested and to process any payments related to that top-up request.
  • To provide you with cheap call credit and to process any payments related to that request.
  • To contact you if necessary in relation to the recharge you have submitted, cheap calling credit you have purchased or to respond to any communication you may have sent to us.
  • To provide you with information about products or services that may interest you.
  • To notify you about any changes to the website or services.
  • For security and fraud prevention reasons.

Share information

We will only share information with those third parties essential to process your order. We will not share your personal data for commercial purposes without prior authorization from you. The following cases are exceptions:

  • In case there is a legal obligation (depends on the local laws of the respective countries and states). We will always collaborate with official (legal) authorities.
  • In the event of credit card fraud, chargebacks, illegal operations or other fraudulent operations, all information will be shared with payment entities, the police, the justice system and any other authorities investigating the operation(s) in question. The same procedure will be followed in the event of suspected fraud.

Advertising

rechargebalance.com promotes its activities on various websites and through other advertising media on the Internet. rechargebalance.com does not review their content, conditions or policies. We do not verify the content of such websites. rechargebalance.com will never be responsible for the content, offers and other promises on said websites.

Modification of the privacy policy

rechargebalance.com reserves the right to modify the Privacy Policy at any time. In the event of a modification, it will be published on the website or by email. On the rechargebalance.com website. An updated version of said Privacy Policy is always available. For this reason, we recommend that you check it regularly.

Acceptance of the privacy policy

The Privacy Policy is part of the General Conditions of rechargebalance.com By placing an order on the rechargebalance.com website, you expressly accept the Privacy Policy and General Conditions of rechargebalance.com If you do not agree with said Privacy Policy and/or General Conditions, we ask you not to provide any of your information and not to place any order.